DEFINITIONS
"Company" means Compliancely.com and any related entities to
Compliancely.com.
"Customer" means the registered user of Compliancely.com.
"Service" means the offerings customer has access to under the
Compliancely.com site.
1. SAAS SERVICES AND SUPPORT
1.1 Subject to the terms of this Agreement, Company will use
commercially reasonable efforts to provide Customer the Services
with uptime meeting industry standards, excluding scheduled
maintenance time. Any downtime resulting from outages of third
party connections or utilities or other reasons beyond Company’s
control will also be excluded from any such calculation. 1.2 Subject
to the terms hereof, Company will provide Customer with reasonable
technical support services in accordance with Company’s
standard policy